WebTitan DNS filter is a direct swap-out technically for OpenDNS and is currently the number one OpenDNS alternative in the market. Thousands of customers have made the switch to WebTitan, which provides advanced threat protection and shares the same core principles as OpenDNS.
The Evolution of OpenDNS
OpenDNS started as a free service and evolved into a paid service after its acquisition by tech giant Cisco in 2015. Cisco rebranded its business services as Cisco Umbrella, while retaining the OpenDNS name for personal solutions. Over the past 36 months, many OpenDNS and Cisco Umbrella customers and Managed Service Providers (MSPs) have transitioned to WebTitan due to various factors.
Why MSPs Prefer WebTitan
MSPs are moving to WebTitan for several reasons:
- Better Pricing: WebTitan offers more competitive pricing without the need for minimum user counts or monthly targets.
- Scalable Cloud Options: WebTitan provides scalable, multi-tenant clouds, offering greater flexibility.
- Superior Support: WebTitan is renowned for its excellent support from product experts, both before and after the sales process.
Did You Know?
businesses experienced a DNS attack
malware & spyware domains categorised a day
predefined categories by default
of websites tested by Google for malware were infected
Cisco Umbrella's Developments
Cisco Umbrella has seen various announcements over the years, including End-of-Life for legacy pricing and mandatory transitions to other products. The latest development is the impending End-of-Life for the Cisco Umbrella Roaming Client. For users with the Roaming Client installed, migration to Cisco Secure Client is unavoidable; this means potential price increases and labour-intensive client replacements.
As MSPs face these migrations, evaluating alternatives like WebTitan becomes crucial. WebTitan specializes in protecting MSPs and small to medium-sized businesses from advanced security threats, such as malware, phishing, viruses, ransomware, malicious sites, and malicious content at the source.
Options for MSPs Impacted by Cisco Ending OpenDNS
Cisco recently announced the end-of-sale and end-of-life dates for the Managed Service Provider (MSP) contracts with OpenDNS. Partners can either continue working with Cisco or explore other DNS filtering solutions that may offer more favourable access conditions and higher margins. This is a cross roads for MSPs and an opportunity to evaluate what aspects should be considered when choosing an alternative to Cisco OpenDNS.
DNS filtering serves two main purposes providing IT teams with visibility into online activities by staff and allows restrictions to be placed on online activities to prevent certain types of website from being accessed. OpenDNS is a powerful web filtering solution for healthcare organizations and the price is certainly justified for what the solution provides, but the product is priced at the upper end of the price spectrum. There are more affordable alternatives available that may provide all the features you need.
TitanHQ routinely receive great feedback (98% customer satisfaction) for our post-sales support.
Benefits of WebTitan for MSPs
WebTitan offers several advantages to MSPs:
- Margin making capability.
- Scalable, multi-tenant clouds in the UK, in aws and are fast. Private IP with secondary back up.
- A malware and phishing link killer for your customers.
- Microsoft, Virgin, ViaSat and Datto all use WebTitan primarily for it's security capabilities.
- Save on truck roll cost and engineering + support costs. Stop unhappy, time consuming customers.
- Real time LIVE updating of malware and malicious threats.
- Active database of 650 million users driving the AI driven protection in this product.
- Ease of deployment, roll out and use. We’ll hold your hands on roll out and scale you into the product if needs be. We’re a partner who will grow and slow together.
- No punitive terms or measures, no sharp practices. - Full industry leading support from real techies who sit beside the product owners over both phone and email. Pre and post-sales support.
- API for the MSP in particular when not using an RMM. Automation capabilities for them.
- Reporting – the power of reporting with full AD integration. Ease of user identification and reporting. They can show their customers the volume of malicious attacks they have prevented.
- Easy filtering at multiple levels and the capability to recognize users in many different ways. Offers remote employee protection.
OpenDNS, now known as Cisco Umbrella, has long been a popular choice for DNS filtering and web security. However, many organizations are now turning to WebTitan as an alternative. Here’s why:
Comprehensive Threat Protection
WebTitan offers advanced threat protection that rivals and often surpasses OpenDNS. With real-time categorization of over 500 million websites and 6 billion web pages, WebTitan ensures that your network is protected from the latest threats, including malware, phishing, and ransomware.
Cost-Effective Solution
One of the significant advantages of WebTitan over OpenDNS is its cost-effectiveness. WebTitan provides enterprise-level security features at a fraction of the cost, making it an ideal choice for small to medium-sized businesses and Managed Service Providers (MSPs). Unlike OpenDNS, WebTitan does not require minimum user counts or monthly targets, offering flexible pricing plans that suit various business needs. For more information on pricing visit here.
User-Friendly Management
WebTitan’s intuitive interface makes it easy for administrators to manage web filtering policies. The platform allows for the creation of custom policies, whitelists, and blacklists, ensuring that your organization’s specific needs are met. Additionally, WebTitan’s cloud-based solution means there is no need for on-premise hardware, simplifying deployment and management.
Superior Support
Customer support is a critical factor when choosing a web security solution. WebTitan is renowned for its exceptional customer service, providing expert support both before and after the sales process. We routinely receive great feedback (98% customer satisfaction) for our post-sales support. This level of support ensures that any issues are promptly addressed, and customers can maximize the benefits of their web filtering solution.
Seamless Migration
For organizations currently using OpenDNS, migrating to WebTitan is straightforward and hassle-free. WebTitan offers comprehensive guides and support to ensure a smooth transition, minimizing downtime and disruption to your business operations.
Managed Service Providers are moving from Open DNS Cisco Umbrella to WebTitan because of the more competitive Cisco Umbrella comparison pricing available, the lack of a requirement for minimum users and monthly targets, private cloud options with WebTitan and fantastic support from product experts both before and after the sales process. WebTitan client testimonials speak for themselves.
Case Studies
https://www.titanhq.com/case-studies/help-now-msp-adopt-titanhq-technology-stack/
https://www.titanhq.com/about/testimonials/
TitanHQ are offering special pricing for all MSPs looking to move to WebTitan DNS filtering. Please contact one of our MSP Specialists today.
J.P. Roe
- DNS FILTERING
- WEB FILTERING
- CONTENT FILTERING
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