Bridging the Gaps in Microsoft Defender

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Microsoft Defender offers robust security features but  presents limitations that can hinder efficiency, security,  and customization. Here’s how TitanHQ addresses these gaps:

1. False Positives

Microsoft Defender filtering can sometimes misclassify legitimate emails as threats, which may add to administrative workload and disrupt workflows.

Admins often spend excessive time responding to frequent and unnecessary alerts from Microsoft, shifting their focus from proactive security management to these tasks.

TitanHQ’s email security engine excels in precision filtering, reducing false positives while ensuring strong spam and threat protection. We ensure legitimate business emails get through, saving time and avoiding the disruptions caused by overly aggressive filtering.

2. Comprehensive Multi-Tenant Management

Managing multiple tenants in Defender requires separate logins, making tasks like message tracing challenging. TitanHQ centralizes multi-tenant management, enabling streamlined administration through a single dashboard. Features include:

• Cross-tenant remediation
• Simplified quarantine management
• Unified dashboard for visibility across all domains

3. Cutting Edge Consistent Threat Detection

Defender can struggle with advanced phishing and sophisticated malware. TitanHQ’s tools have consistently outperformed competitors, with results like a 99.99% phishing catch rate in Virus Bulletin testing.

The TitanHQ email security engine showcased their technological excellence in Virus Bulletin’s latest assessment. In the Q2 and Q3 tests, TitanHQ achieved a phishing catch rate of 99.99%, further affirming their leadership in the industry. TitanHQ outperformed industry rivals including Mimecast, N-Able, and Sophos.

TitanHQ ICESs current performance has been sensational – for every 80,000 emails received TitanHQ is catching 20 unique and sophisticated phishing attacks that Microsoft’s elite and expensive E5 premium security is missing.

Virus Bulletin 2024 Performance

TitanHQ Email Protection 

As the flow diagram below shows, in addition to the rigorous frontline controls offered by TitanHQ SEG, we leverage our seamless integration with M365 to delve deeper into the M365 tenant and identify highly sophisticated threats. The platform’s strength lies not just in detection but also in empowering administrators to remediate threats with just a few clicks, showcasing the true power of a multi-layered security approach.

Key elements of the process are:

Email Remediation:

The email is automatically removed from the inbox and remediated to the junk folder, streamlining threat management for administrators by eliminating the need for manual intervention and ensuring potential risks are swiftly and efficiently addressed.

Warning Banner:

A highly visible dynamic red banner is automatically added to the email, providing users with a clear and immediate warning about the type of threat. This critical feature empowers users to recognize and respond to potential risks quickly, enhancing their security awareness and reducing the likelihood of falling victim to threats.

Link Protection:

All links are dynamically rewritten, ensuring that access to the malicious website is automatically blocked if a user attempts to click on a dangerous link. This powerful safeguard prevents potential harm and provides a critical layer of protection, stopping threats before they can compromise the user or the organization.

This process is just one part of a more comprehensive protection strategy, but it gives you an overview of how we effectively address email threats.

4. User Friendly Admin Interface

With TitanHQ, user interfaces are highly intuitive. Admins report spending significantly less time than they would in other solutions in the portal because it simplifies and accelerates tasks. When admins need to log in, it’s quick and easy to perform necessary actions and move on.

Defender’s admin tasks, such as policy updates and allow/block list management, are reporting as being time-consuming. TitanHQ simplifies admin tasks with intuitive interfaces and automation, reducing admin overhead. Admins report faster navigation, and less time spent managing alerts.

Within Microsoft Defender, admins must access a specific customer’s tenant, navigate their message trace, and perform tasks like triaging emails or managing allow/block lists on a per tenant basis. This process is less intuitive and time-consuming, especially when investigating issues or resolving alerts. Reviewing the message trace in Microsoft can be cumbersome and challenging to navigate.

Here are some key features TitanHQ offers that help streamline administrative tasks and reduce costs:

• Auto remediation
• Multi-tenant management
• Cross-tenant remediation
• M365 License Sync with full license utilization, giving visibility into which customers have added licenses.
• Single Pane of TitanHQ Glass
• TitanHQ excels at spoofing, BEC, and social engineering detection, which are the most dangerous and prominent threats right now.

Time is Money! The time and resources saved by using a more streamlined platform like TitanHQ is a clear advantage, particularly for multi-tenant environments.

5. Customization Options

Defenders preset security policies and fixed detection rules may not offer the flexibility some organizations require. Additionally, Defender does not provide centralized management for multi-tenant environments, meaning MSPs need to access each client’s tenant individually for tasks like message tracing and quarantine management, which can add to the administrative workload.

TitanHQ offers tailored solutions, ensuring MSPs can adapt to client-specific requirements.

Key benefits include:

• Custom detection rules with higher thresholds for indicators
• Centralized multi-tenant management for efficiency

6. Multi-Layered Security

Relying solely on Microsoft 365 creates a single point of failure. TitanHQ’s multi-layered security approach strengthens defenses and mitigates risk. It’s the classic “all your eggs in one basket” scenario—if that single layer is compromised, your entire security framework could be at risk.

Supplementing Microsoft Defender with additional layers of security can address these gaps and provide a more comprehensive protection strategy.

Here are some of the extras you get from TitanHQ :

• Enhanced end-user experience
• No Credit Card Fees
• Dedicated Account Manager & Customer Success Manager
• 24/7 Global Support & Engineering Access
• Sales & Marketing Enablement for MSPs at no cost

The TitanHQ Difference

The above limitations highlight how MSPs can significantly enhance their operations by integrating additional solutions. Security experts recommend enhancing M365’s native security controls with a third-party email security solution to combat sophisticated phishing attacks effectively. An integrated cloud email security solution uses advanced threat detection engines, including Natural Language Understanding (NLU) and Natural Language Processing (NLP), to analyze inbound, outbound, and internal email content, identifying and stopping phishing attempts.

The TitanHQ platform offers seamless deployment, taking just minutes to onboard. Integrating TitanHQ will simplify workflows and reduce administrative overhead, as well as deliver improved security and customization tailored to the needs of your client base.

Get in touch to learn more about the TitanHQ Platform or to Request a Demo.