Business depends on email. Even with Instant Messaging (IM) and collaboration portals, emails reign supreme in business communications. Many of the billions of emails sent and received daily contain sensitive information. Often, these emails may be required during a legal dispute. Regulations like GDPR require that a company can quickly retrieve personal data that may reside in an email or an attachment. Whatever the reason, emails need to be kept securely and identified easily for fast retrieval.
This is where email archiving comes in. Email archiving solutions automate the archiving process and provide a mechanism for searching and retrieving emails and other messages. They are designed to meet regulatory compliance, respond to legal requests, reduce storage costs, and enhance data security. Most modern email archiving solutions are also highly scalable, as they are cloud-based SaaS.
Choosing the right cloud archiving solution is essential. Here, we check out the features and pricing of Mimecast Cloud Archive against TitanHQ ArcTitan.
What is Cloud Archiving, and Why is it Important?
Email archiving is a form of Storage-as-a-Service. Solutions that archive emails and other messages, like IMs, provide a means to securely store corporate messages and make them accessible when needed. A cloud archiving solution is a Platform-as-a-Service (PaaS), which archives long-held data in a safe and secure place. Cloud archive solutions, like Mimecast and ArcTitan, handle all types of data, including unstructured data like emails and corporate messages. The messages and emails are securely held in a central repository; fast and accurate accessing and retrieving these messages is a core function. Centralization of the cloud archive allows data consolidation across multiple enterprise endpoints. Centralization ensures that roll-out, maintenance, policy enforcement, and access control are more easily managed.
Regulatory compliance and legal disputes are typical reasons to use a cloud-based email archive. Regulations such as FINRA (Financial Industry Regulatory Authority), SEC Rule 17a-4, GDPR(General Data Protection Regulation), and SOX (Sarbanes Oxley) require organizations to maintain electronic communication archives.
Cloud archiving is often delivered by a managed service provider (MSP) on behalf of their clients. This delivery model makes deployment, management, and maintenance more accessible and cost-effective.
Did You Know?
search limits with ArcTitan
saving on email storage space
item export limit
emails sent and received daily by 2026
Core Features of Cloud Archiving
Unlimited Email Storage
Unlimited email storage is a must-have. Solutions like Exchange Server or Office 365 mailboxes have storage limits, and costs increase as more storage is required. Cloud archiving solutions like ArcTitan save up to 75% on email storage space.
Ease of Retrieval During Litigation
Legal disputes require that emails and other messages be made available quickly. Accurate and swift search and retrieval are essential. Cloud archiving solutions, like ArcTitan, provide comprehensive and accurate eDiscovery.
Centralized Access
An effective email archive must be accessible anytime and from any location as long as the individuals can access it. A centralized cloud database provides the platform to ensure that all generated emails and messages are securely stored but accessed when required. Centralized access allows legal and compliance teams to access messages and create reports quickly.
Scalability
Scalability is another essential requirement of cloud archiving solutions. As a business grows and expands, multiple endpoints, including those of remote workers, need to be added to the archive. Centralized cloud-based email archives, like ArcTitan, are highly scalable and require no on-premise hardware.
Security
Encryption during data transfer and storage ensures the security of emails and messages. However, it is also essential to ensure that access to the stored communications is secure. ArcTitan secures email archives by applying the principle of least privilege and robust authentication to control access permissions.
Both ArcTitan and Mimecast Cloud Archive provide all the above features. However, as always, the devil is in the details, and an evaluation must consider your specific needs and include comparative costs.
At a Glance: Mimecast Cloud Archive vs TitanHQ ArcTitan Emal Archiving
Check out the at-a-glance table below comparing Mimecast Cloud Archive and TitanHQ ArcTitan.
Feature
Support for an extensive range of file formats
Mimecast Cloud Archive
Yes, email, Microsoft Teams messages, and other third-party messages.
TitanHQ ArcTitan Emal Archiving
Yes, email, IMs, Microsoft Teams, and other third-party messages.
Feature
Audit
Mimecast Cloud Archive
Tamper proof audit.
TitanHQ ArcTitan Emal Archiving
Tamper-evident audit trails identify any unauthorized alterations to archived emails.
Feature
Speed of archive, search, and retrieve
Mimecast Cloud Archive
Fast search capabilities and a 7-second search SLA.
TitanHQ ArcTitan Emal Archiving
ArcTitan load performance is for more than 200 emails per second from the email server.
Feature
Scalability
Mimecast Cloud Archive
There are no limits on storage.
TitanHQ ArcTitan Emal Archiving
ArcTitan has no limits on email storage.
Feature
MSP delivery model supported
Mimecast Cloud Archive
Yes
TitanHQ ArcTitan Emal Archiving
Yes, including marketing support
Feature
Data loss prevention (DLP)
Mimecast Cloud Archive
Yes
TitanHQ ArcTitan Emal Archiving
Yes
Feature
Encryption during transit and storage
Mimecast Cloud Archive
Yes
TitanHQ ArcTitan Emal Archiving
Yes
Feature
PST files removed
Mimecast Cloud Archive
Eliminates PST files
TitanHQ ArcTitan Emal Archiving
Eliminates PST files - Reduces the load on your mail servers.
Feature
Storage space savings
Mimecast Cloud Archive
Yes, but statistics are not revealed.
TitanHQ ArcTitan Emal Archiving
Saves up to 80% on email storage space. For example, reducing 1,000 GBs to 200 GBs. Reduces storage costs.
Feature
White-label branding available for MSPs
Mimecast Cloud Archive
Yes, some white labeling is offered for an MSP
TitanHQ ArcTitan Emal Archiving
Yes, built for MSP requirements
Feature
Meets regulations
Mimecast Cloud Archive
Yes, can be used to meet multiple regulations that impact data retention, security, and availability of FINRA record compliance
TitanHQ ArcTitan Emal Archiving
Yes, can be used to meet multiple regulations that impact data retention, security, and availability of FINRA record compliance
Feature
On-site hardware required?
Mimecast Cloud Archive
No
TitanHQ ArcTitan Emal Archiving
No
Feature
Support
Mimecast Cloud Archive
Basic support included.
TitanHQ ArcTitan Emal Archiving
Included in the cost of the ArcTitan license.
Feature
Awards: Expert Insights
Mimecast Cloud Archive
Number 7 in the list of top email archiving solutions
TitanHQ ArcTitan Emal Archiving
Number 1 in top email archiving solutions
Top Email Archiving Solution for businesses - Expert Insights.
Features of Mimecast Cloud Archive and ArcTitan Email Archiving
Archiving and Retrieval
Mimecast Cloud Archive
- Archives multiple types of communication data, including emails, Microsoft Teams messages, etc.
- Millions of records can be searched in seconds.
- Users can perform a search within the Outlook archive using their Outlook environment
ArcTitan
- Archive email messages and attachments, instant messages, and related content. Archiving is automated so that all sent and received emails are instantly stored in the cloud repository.
- Provides a Microsoft Outlook 365 add-in for automated archive and search.
- Can be used to eliminate PST files.
eDiscovery and Search
Mimecast Cloud Archive
- A web-based console allows administrators to configure, maintain, and enforce retention
- policies.
- Granular litigation hold, e-discovery, and reporting capabilities.
- Search is fast and filtered based on configurable settings. A maximum of 50,000 messages can be exported at a time.
- Full audit trail.
ArcTitan
- Retention policies are highly granular and customizable to reflect compliance requirements.
- Support customizable legal hold requests - vital for many legal disputes.
- Search is high-speed and highly configurable. In a test to find 2000 items from 10 mailboxes, ArcTitan took less than one second to retrieve the emails.
- There are no search limits, and 50,000 item export limit (can be exceeded via support).
- Full audit trail.
Security
Mimecast Cloud Archive
- Archive part of disaster recovery planning
- Data is encrypted using AES 256-bit encryption at rest and TLS encryption for messages in transit.
- Permission-based access to control repository
- Includes antivirus scanning performed on emails.
- Active Directory and basic authentication for remote browser access.
- Depending on admin permissions, the email's metadata or the content and metadata can be viewed.
- Mimecast retains three encrypted copies of each message and stores them in multiple geographic locations.
- Proof of delivery and non-repudiation metadata is provided.
ArcTitan
- AES 256-bit encryption is used at rest, and TLS encryption is used for messages that are in transit.
- Permission-based access to controls to enforce least privilege access to archived data.
- Data integrity assured: Content is not editable, and deletion requires authorization by a data guardian. Non-repudiation assurance.
- Passwords are hashed and encrypted
- Handles certificate management
- Antivirus scanning performed on emails.
- Active Directory and basic authentication for remote browser access.
- LDAP, Google, and iMail authentication are supported.
- Windows single sign-on authentication (NTLM v2)
- Disaster recovery.
Management and Delivery
Mimecast Cloud Archive
- Cloud-based, so easy to deploy and manage.
- Integrates with Active Directory and LDAP
- Can be delivered by an MSP.
ArcTitan
- Cloud-based, so easy to deploy and manage.
- Integrates with Active Directory and LDAP
- Ideal for delivery by an MSP.
ArcTitan vs Mimecast Cloud Archive Service Pricing
Mimecast Cloud Archive Service
$4.88 per user/month or $58.56 per user/year.
ArcTitan
$2.80 per user/month or $33.60 per user/year.
Mimecast Cloud Archive Service
Pricing drops as the number of users purchased increases.
ArcTitan
Pricing drops as the number of users purchased increases. Educational discounts available.
Mimecast Cloud Archive Service
For a medium-sized business with 250 users, the annual cost is $14,640.
ArcTitan
For a medium-sized business with 250 users, the annual cost = $8,400. ArcTitan is 42% less expensive than Mimecast Cloud Archive.
TitanHQ offers flexible monthly pricing options to cater to your needs and budget.
Notably, TitanHQ technical support is integrated into the pricing structure. Customers have access to a dedicated support team without any additional charges.
ArcTitan is 42% less expensive than Mimecast Cloud Archive.
Get started with TitanHQ's robust email archiving solution.
Why Companies Choose ArcTitan
- ArcTitan was voted a top email archiving solution by Expert Insights.
- ArcTitan is one of the best six email archiving solutions by NameHero.
- Top five email archiving solutions 2024 by 6sense.
- ArcTitan is one of the best email archiving solutions by Geekflare.
- Best email archiving to try in 2024 by ShareArchiver.
Mimecast Cloud Archive
Pros
"It has an excellent feature that allows us to archive our chats on the cloud. It helps to secure the data in the long run. It has reduced the cost and complexity of usage, which is great for E-Discovery and compliance." [1]
Cons
"It is an enterprise product, so it is quite expensive and best suited for companies with at least 75 users." [2]
Pros
“Mimecast helped us convert from an existing cloud archive to their solution. This was technically challenging, but we were able to complete the task. Reliability and stability have also been excellent.” [3]
Cons
“Users dislike that they have to log in through the web to access old emails, and there is currently no easy way to access from their email.” [4]
Pros
“A reliable solution but would require sufficient training for anyone involved.” [5]
Cons
“Mimecast can do better than they have in the past. Time to right the ship! The management user interface is not user-friendly. Navigation, performing administrative tasks, and troubleshooting is very difficult.” [6]
TitanHQ ArcTitan Email Archiving
Pros
Arctitan email archiving will fit nicely into office 365 and is affordable and very fast” Microsoft 365 integrated and automated with fast email search speeds with ArcTitan. Support will provide a free demo. [1]
Cons
“Some users have difficulty finding emails, but they can always be found.” [2]
Pros
“We have a couple of federal customers using ArcTitan - it
Cons
“It isn
Pros
ArcTitan is that tool that you need to keep your emails secure as well as creating more room. It allows you to archive all the emails with a strong encryption scheme to ensure their safety. It
Cons
“The setup took a little longer than we liked.”
Get Started with ArcTitan Email Archiving Solution
ArcTitan is Easy to Set Up and Cost Effective! Our support team will work with your IT staff or service provider to get your email securely duplicating your emails to ArcTitan
- We provide step by step instructions for configuring your email server to duplicate your emails, or
- We can work with your IT department or email service provider directly to manage deployment for you.
- Set and forget - once your email server is configured there is nothing more to worry about.
- Free demo - so you can be sure that everything works as expected, and is easy to use.
To learn more about the type of email archiving needed for litigation, talk to a TitanHQ expert.
Jennifer Marsh
- DATA PROTECTION
- EMAIL ARCHIVING
- COMPLIANCE
Talk to our Team today
Frequently Asked Questions (FAQs)
What is ArcTitan?
ArcTitan is a cloud-based email and non-email message content archival solution. ArcTitan is built to centralize archived content, making it fast to archive and retrieve data, as needed. ArcTitan is highly scalable and cost effective and can be delivered using an MSP.
What is Mimecast Cloud Archive?
Mimecast Cloud Archive archives emails and other non-email content, like Microsoft Teams messages. Mimecast claims to be superfast at archiving and retrieval. As a centralized, cloud-based solution, Mimecast Cloud Archive is centrally managed and maintained and helps to minimize legal and compliance risks. An MSP can be used to deliver the Mimecast Cloud Archive.
Is ArcTitan Secure?
ArcTitan prides itself on exemplary security. Encryption protects data both during storage and as emails and messages are transmitted. Access control to stored messages is robust, using the principle of least privilege and strong authentication to manage permissions.
Is Mimecast Cloud Archive Secure?
Mimecast Cloud Archive uses encryption to store messages and transmission during archiving and retrieval. Access control is robust authentication that can be used.
How Fast is ArcTitan?
ArcTitan is superfast. Searching 30 million emails takes less than a second.
How Fast is Mimecast Cloud Archive?
Very fast search and retrieval. Mimecast Cloud Archive has a 7-second search SLA.
What Types of Regulatory Compliance Require Email Archiving?
Archiving of communication data is a requirement for several regulatory compliance legislation and laws:
Under the UK Data Protection Act (DPA), companies must be able to quickly retrieve data as requested by individuals.
EU GDPR: citizen rights cover many aspects that can impact an email archiving solution. This includes quickly removing held data, including emails (right to erasure).
FINRA and SEC Rule 17a-4 require financial services organizations to keep an archive of their electronic communications, including email.
Sarbanes-Oxley (SOX) states that to comply, "specialized software is installed that provides the "electronic paper trails" necessary to ensure SOX compliance."
Is There a Mimecast Cloud Archive Limited Trial?
A 14-day free trial version is available for Mimecast Cloud Archive.
Is ArcTitan Available as a Limited Trial?
Yes, sign up for a free trial here.