Alternatives to Global Relay Archive

Email and other message formats are an intrinsic part of business and work. Many types of companies, like financial and legal health, are under stringent regulations that require them to keep secure records of all communications. Even businesses not under these heavy regulations should retain copies of messages in case of legal dispute. Cloud archiving solutions automate the archiving and subsequent search and retrieval of emails and others within a corporate environment. By deploying a cloud-based archive system, an organization can meet regulatory compliance, respond to legal needs, reduce storage costs, and enhance data security.

As email and collaboration applications generate enormous amounts of sensitive corporate and personal data, choosing the right cloud-archiving solution is essential.

Here, we look at Global Relay Archive and check out its features and pricing against TitanHQ ArcTitan.

What is Cloud Archiving, and Why is it Important?

A cloud archiving solution is a Platform-as-a-Service (PaaS) that provides comprehensive archive functionality to hold data in a safe and secure place for a specified time. During this time, the archive may be searched to obtain communications to present when dealing with a legal dispute or complying with regulations like GDPR or FINRA. The cloud archive must perform accurate and fast search and retrieval while remaining secure. Cloud archive solutions must handle all data types, including unstructured data like emails and messages created using social communication apps. Messages are transmitted to a centralized repository where they are securely stored; accessing and retrieving these messages is a core function.

The centralization of a cloud archive service allows data from across multiple enterprise endpoints to be collated, making it easier to manage, maintain, and control access to the data.

Companies use cloud archiving for compliance or legal reasons. Regulations such as FINRA (Financial Industry Regulatory Authority) SEC Rule 17a-4, GDPR (General Data Protection Regulation), and SOX (Sarbanes Oxley) require organizations to keep electronic communication archives.

Cloud archiving as a service is often delivered by a managed service provider (MSP) on behalf of enterprise clients. This delivery model makes deployment, management, and maintenance easier and more cost-effective.

Get started with TitanHQ's robust Email Archiving Solution.

Core Features of Cloud Archiving

Unlimited Email Storage

Unlimited storage is a must-have for any email archiving solution. A centralized cloud database must be scalable enough to handle the vast data organizations generate daily. This data must also be accessible anytime and from any location as long as the individuals can access it. Solutions like Exchange Server or Office 365 mailboxes have storage limits, and costs increase as more storage is required. Cloud archiving solutions like ArcTitan save up to 75% on email storage space.

Ease of Retrieval During Litigation

Retrieval of emails and other messages must be fast and accurate. A legal dispute or regulatory requirements may require records to be searched and retrieved within a specified timeframe. Cloud archiving allows data to be easily and quickly retrieved. Cloud archiving solutions provide comprehensive and accurate eDiscovery.

Centralized Access and Management

Centralized access and management of a cloud archive service ensure that legal and compliance teams can quickly access data and generate reports. This helps to maintain compliance with a raft of regulations, including FINRA and Sarbanes Oxley (SOX), that require data records to be kept securely and in an unalterable format. Regulations also specify retention periods that email archive systems must be able to adhere to. Centralized management provides capabilities like legal holds and adjustable retention times.

Scalability

Centralized cloud archiving solutions are highly scalable and require no on-premise hardware.

Security

Cloud archiving solutions must ensure the data they store and make accessible is always secure. Encryption is enforced during data transfer and storage. Safe access to the stored communications must use the principle of least privilege by applying robust authentication and authorization policies.

Both ArcTitan and Global Relay Archive provide all of the above features. However, slight differences must be taken into account during an evaluation. Areas like scalability, storage costs, and general pricing structures will impact your choice.

Global Relay Archive and TitanHQ ArcTitan both provide archiving capabilities. Global Relay Archive offers a hardware on-premises option and a cloud-based offering. However, choosing one over the other will come down to your exact needs and the costs of the solution. Here, we look at the cloud-based versions of both solutions to help you evaluate their capabilities and make an informed choice.

Get started with TitanHQ's robust Email Archiving Solution.

At a Glance: Global Relay Archive (Cloud-based) vs TitanHQ ArcTitan

Features of Global Relay Archive and ArcTitan

Global Relay offers AI-enabled archiving, information governance, messaging, and collaboration applications on a unified cloud platform. End users access applications through a web-based Portal, mobile apps, and desktop clients. All applications are designed to meet SEC, FINRA, CFTC, FCA, MiFID II, GDPR, HIPAA, and other industry and privacy regulations. The following core areas should be interrogated when evaluating a cloud archive system:

Archiving and Retrieval

Global Relay Archive

• Scalable cloud data store
• Support for many data types, including email, social media, text messages, Microsoft Teams, and Slack.
• Real-time capture of incoming, outgoing, and internal emails and attachments using “envelope journaling.”

ArcTitan

• Scalable cloud data store
• Archive email messages and attachments, instant messages, and related content. Archiving is automated so that all sent and received emails are instantly stored in the cloud repository.
• Provides a Microsoft Outlook 365 add-in
• Can be used to eliminate PST files.

eDiscovery and Search

Global Relay Archive

• Assistance with eDiscovery, audits, and litigation requests (may be additional costs check with Global Relay)
• Retention policies and legal hold enforcement
• Rapid retrieval (additional costs may be associated; please check with Global Relay).
• Full audit trail.
• AI used to train systems.

​​ArcTitan

• Retention policies are highly granular and customizable to reflect compliance requirements.
• Support customizable legal hold requests - vital for many legal disputes.
• Search is high-speed and highly configurable. In a test to find 2000 items from 10 mailboxes, ArcTitan took less than one second to retrieve the emails.
• There are no search limits, and 50,000 item export limit (can be exceeded via support).
• Full audit trail.

Security

Global Relay Archive

• “Dual encryption” - AES + RSA to encrypt the encryption key and data at rest.
• 24/7 monitoring of data centers. TLS secures data in transit.
• Integration with user directories for access management.
• Biometrics to control physical entry points for Global Relay private data centers.
• Disaster recovery.
• Network intrusion prevention deployed to prevent attacks on data centers.

ArcTitan

• AES 256-bit encryption is used at rest, and TLS encryption is used for messages that are in transit.
• Permission-based access to controls to enforce least privilege access to archived data.
• Data integrity assured: Content is not editable, and deletion requires authorization by a data guardian.
• Passwords are hashed and encrypted
• Handles certificate management
• Antivirus scanning performed on emails.
• Active Directory and basic authentication for remote browser access.
• LDAP, Google, and iMail authentication are supported.
• Windows single sign-on authentication (NTLM v2)
• Disaster recovery.

Management and Delivery

Global Relay Archive

• Cloud-based, so easy to deploy and manage.
• Delivered as a SaaS model, with add-on options like eDiscovery assistance.
• Integrates with existing directories like Active Directory.

ArcTitan

• Cloud-based, so easy to deploy and manage.
• Integrates with Active Directory and LDAP
• Ideal for delivery by an MSP.

Get started with TitanHQ's robust Email Archiving Solution.

Pricing

Watch out for hidden costs with Global Relay Archive- see Global Relay service-specific terms for details.

Get started with TitanHQ's robust email archiving solution.

Why Companies Choose ArcTitan

• ArcTitan was voted a top email archiving solution by Expert Insights.
• ArcTitan is one of the best six email archiving solutions by NameHero.
• Top five email archiving solutions 2024 by 6sense.
• ArcTitan is one of the best email archiving solutions by Geekflare.
• Best email archiving to try in 2024 by ShareArchiver.

What Do Actual Users Say About Global Relay Archive and TitanHQ ArcTitan?

• [1] Gartner, [2] Reddit, [3] G2, [4] G2, [5] Capterra, [6] Reddit

• [1] Capterra, [2] Capterra, [3] Capterra, [4] Getapp, [5] Testimonial, [6] Sourceforge

Get Started with ArcTitan Email Archiving Solution

ArcTitan is Easy to Set Up and Cost Effective! Our support team will work with your IT staff or service provider to get your email securely duplicating your emails to ArcTitan

• We provide step by step instructions for configuring your email server to duplicate your emails, or
• We can work with your IT department or email service provider directly to manage deployment for you.
• Set and forget - once your email server is configured there is nothing more to worry about.
• Free demo - so you can be sure that everything works as expected, and is easy to use.

To learn more about the type of email archiving needed for litigation, talk to a TitanHQ expert.