Family-Guard save considerable technical time by deploying WebTitan Cloud for their Wi-Fi customers

The Challenge

• The internet is critical to the majority of people these days. Unfortunately, malicious websites, spyware, and viruses present real threats to internet user, these just can’t be ignored. Family-Guard Filtering provides WiFi routers  to homes with pre-configured DNS settings so home users can experience quality network protection via  a plug and play model.  The company is growing quickly with increased demand for clean and filtered home WiFi.  All filtering plans are designed to keep inappropriate content out of customers home. 
• All router purchases come with pre-configured settings to remove harmful & dangerous content from the home. Previously the FamilyGuard service used a different filtering service to plug into their routers.  The company started using the WebTitan WiFi filter in April  2016 to ensure safe and filtered Wi-Fi access to their customers.
• In moving to a new DNS  filtering solution  Family-Guard  needed to be sure the domain database  and URL filtering capabilities were significant and all the associated technologies were robust and up to standard.  The previous solution  however proved  inadequate as Family-Guard experienced numerous issues which could not be overcome  namely around category and site classification accuracy.  The company have found that since offering WebTitan Cloud as part of their router offering they’ve had complete accuracy. With WebTitan Cloud the system contains over 500 million website addresses in 200 languages, each sorted into the predefined categories. Combined with cloud based look up users get highly accurate and flexible filtering based on the website’s content.
• According to Tanner Harman, President of Family-Guard ‘another important element we were looking for in our replacement solution was complete white labelling, thankfully WebTitan is completely rebrandable and customisable providing us with the vital ability to provide a unified "ALL IN" service to customers’.  Rebrandable elements include a customisable UI to reflect your own corporate branding and a customisable block page.