Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
In general, I have not run into a downtime issue with WebTitan since I have used it.
It is preferable that WebTitan doesn’t need to install an agent or software on individual workstations. We don't like having third-party software installed on our system. There is a fear with a third-party company that somebody, even though they are our vendor, will still have a way to look into our computers.
To get it up and running, it took me less than an hour.
We have seen ROI in time and effort. Budgetary-wise, overall when factoring in the cost for WebTitan, it is cheaper every year in comparison to other systems.
We have seen approximately a 30% reduction in malware attack traffic. WebTitan has helped reduce costs associated with Web filtering by more than 50%.
We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations.